Course Tutors
COURSE OUTLINE
- To communicate effectively with patients and their families/support network.
- To develop your ability to build relationships and demonstrate empathy.
- To develop your self-awareness.
- To develop your own personal communication style and use it effectively.
- To explore factors that influence the communication and behavior of healthcare professionals, patients, and their significant others.
- To integrate new approaches in interacting with your patients and their significant others.
- To apply learning outcomes 1-6 to breaking bad news and handling complaints.
- To create a personal action plan to support your continuous development.
- To explore how your behavior impacts other healthcare professionals.
- To explore the impact of stress and the effects it can have on communication within a healthcare team.
- To explore your own leadership style.